How do I reset the ink levels for my product?
If you refilled the ink tanks but the ink levels shown in the printer software are still low, you can reset the ink levels from the product's control panel by following the steps below.
Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to the instructions in the product's User's Guide.
- Press the home button, if necessary.
- Select Settings > Maintenance > Ink Level Setting > Proceed.
- Select the color for each ink tank you want to reset, select the + or - icons to adjust the ink level, and then select OK. Select Complete when done.
Published: 28-May-2020 Was this helpful? Thank you for the feedback!