Home Support Printers All-In-Ones WorkForce Series Epson WorkForce ST-C8000

How do I know when an ink tank needs to be refilled?

  • See below.

    Checking the Ink Levels on Your Product

    To confirm the actual ink remaining, visually check the ink levels in the product’s ink tanks. Make sure the ink levels are above the lower line on the ink tanks. If any of the ink tanks are below the lower line, fill them to the upper line on the ink tank.

    Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions.

    As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use of the product when the ink level is below the lower line on the tank could damage the product.

    Checking Ink and Maintenance Box Levels - Windows

    A low ink reminder appears if you try to print when ink is low, and you can check your ink levels at any time using a utility on your Windows computer.
    1. To check your ink and maintenance box levels, access the Windows Desktop and double-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and double-click . You see a window like this:

    2. Refill any ink tank or replace the maintenance box as needed.

      Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink level is below the lower line on the tank could damage the product.

    Related concepts
    Maintenance Box Replacement
    Related tasks
    Refilling the Ink Tanks

    Checking Ink and Maintenance Box Levels - Mac

    You can check your ink levels using a utility on your Mac.
    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
    2. Select EPSON Status Monitor. You see a window like this:

    3. Refill any ink tank or replace the maintenance box as needed.

      Note: To update or refresh the displayed ink levels, click Update.

      Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink level is below the lower line on the tank could damage the product.

    Related concepts
    Maintenance Box Replacement
    Related tasks
    Refilling the Ink Tanks
Published:  28-May-2020 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address