I still see white or dark lines in my printout after cleaning the print head three times. What should I do?

• If you still see white or dark lines or missing nozzles in your printouts, even after cleaning the print head several times, you can run a Power Cleaning.

  If you do not see improvement after running a Power Cleaning, turn off the product and wait at least 12 hours before running another Power Cleaning.

  Caution:
  Running a Power Cleaning consumes a lot of ink, so you should run it only if necessary. Make sure each ink tank is at least one-third full before running a Power Cleaning, or it may damage the product. Power Cleaning may cause the maintenance box to reach its capacity sooner. When the maintenance box is full, you need to replace it to continue printing.

  Caution:
  Power Cleaning may cause the maintenance box to reach its capacity sooner. When the maintenance box is full, you need to replace it to continue printing.

  Related concepts
  Maintenance Box Replacement
  Related tasks
  Refilling the Ink Tanks
  

  Power Cleaning Using the Product Control Panel

  You can run a Power Cleaning using the control panel on your product.

  Note: After a Power Cleaning, you must turn off the product and wait at least 12 hours before printing a nozzle check pattern and running another Power Cleaning or Print Head Cleaning.

  1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing.
  2. Load a few sheets of plain paper in Cassette 2 (lower).
  3. Select the  home icon, if necessary.
  4. Select Maintenance > Power Cleaning.
  5. Follow the on-screen instructions to proceed. The  power light flashes throughout the cleaning cycle and stays on until the nozzle check pattern is printed. After the nozzle check pattern is printed, you see a message on the screen.

     Caution:
     Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.

  If the print quality did not improve, turn off the product and wait at least 12 hours before printing another nozzle check pattern and running another Power Cleaning or Print Head Cleaning.

  If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.

  Related concepts
  Print Head Nozzle Check
  Print Head Cleaning
  Related tasks
  Loading Paper in Cassette 2 (Lower Cassette)
  Related references
  Where to Get Help