How should I load envelopes?
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See below.
Loading Paper in the Cassette
You can load paper up to this size in the paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).Note: Before loading paper, make sure your product is not currently printing, scanning, or copying.
- Open the front cover.
- Pull out the paper cassette until it stops.
- Slide the edge guides outward.
- Do one of the following:
- Insert paper into the cassette with the glossy or printable side facedown and slide it in until it stops.
Note: Make sure the paper is loaded against the rear of the cassette.
- For legal-size paper, extend the legal paper guide and load paper using the guide line as shown.
- Insert up to 10 envelopes with the printable side facedown and flap edge left, as shown.
- Load a sheet of loose-leaf or other paper with holes as shown.
Note: Do not select automatic 2-sided printing for this type of paper and do not print over the holes.
- Insert paper into the cassette with the glossy or printable side facedown and slide it in until it stops.
- Slide the edge guides against the paper, but not too tightly.
Note: Make sure the paper fits under the tabs on the edge guides.
- Slide the cassette back into the product until it stops and close the front cover.
- Select the size and type of the paper you loaded on the product LCD screen and select Close.
Note: If you are printing on letterhead, make sure you select Letterhead as the paper type. Make sure you select the correct paper size setting.
- Extend the output tray.
Note: Do not remove or insert the paper cassette during printing.
Always follow these paper loading guidelines:- Load only the recommended number of sheets.
- Load paper short edge first and printable side facedown.
- Make sure the paper is under the tabs on the edge guides and not sticking out from the rear end of the cassette.
- Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
- If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
- Paper feed problems may occur frequently for manual 2-sided printing when printing on one side of pre-printed paper. Reduce the number of sheets to half or less, or load one sheet of paper at a time if paper jams continue.
- Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper packaging or contact the manufacturer to confirm the paper specifications.
- Fan and align the edges of envelopes before loading. If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.
- If print quality declines when printing multiple envelopes, try loading one envelope at a time.
- Load letterhead or pre-printed paper top edge first.
- Check the paper package for any additional loading instructions.
Selecting the Paper Settings - Control Panel
Related references
Double-sided Printing Capacity
Paper Loading Capacity - Open the front cover.
Published: 9-Sep-2021
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