I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
-
You need to set up your product again for the new router. Do the following:
- Open the
menu, select System Preferences or System Settings > Print & Fax, Print & Scan, or Printers & Scanners > your printer, and then click the
button to remove the printer.
- Open the
menu, select System Preferences or System Settings, and then click either Security & Privacy or Security. Select the Firewall tab and disable the firewall.
If you have other firewall software enabled, you need to disable it also. If you don't know how to disable it, contact your firewall provider for help.
Note: This step is needed to install the product's software and complete the wireless setup. Remember to enable your firewall software after you complete the wireless setup.
- Download and install the Drivers and Utilities Combo Package from the Downloads tab on the product's support page. Open the file you downloaded and follow the on-screen instructions to install the software.
Follow the setup instructions in our how-to video.
- After you complete the wireless setup, turn your firewall back on.
If this does not solve the problem, contact Epson Support.
- Open the
Published: 20-Jun-2024
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