How do I reset the ink levels for my product?
If you refilled the ink tanks but the ink levels shown in the printer software are still low, you can reset the ink levels from the product's control panel by following the steps below.
Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to the instructions in the product's User's Guide.
As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use of the product when the ink level is below the lower line on the tank could damage the product.
Visually check the ink levels in the product’s ink tanks to confirm the actual ink levels. Continued use of the product when the ink is expended could damage the product.
- Refill all of the ink tanks or the ink tanks indicated on the LCD screen all the way to the top.
- Select the colors that you refilled on the LCD screen.
- Follow the instructions on the LCD screen to reset the ink levels.