My product is printing blank pages. What should I do?

• If blank pages print unexpectedly, try these solutions:

  • Make sure you selected the correct paper size settings in your printing program and printer software.
  • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software, if available.
  • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary.
  • Make sure your product is selected as the printer in your printing program.
  • Make sure your product is on a flat surface and operating in the recommended environmental conditions or multiple sheets of paper may be fed at the same time. If the paper is moist or damp, load new paper. Fan the paper before loading it. If paper still does not feed correctly, load one sheet at a time.
  Related tasks
  Checking the Nozzles Using the Product Control Panel
  Selecting Basic Print Settings - Windows
  Selecting Basic Print Settings - Mac
  Selecting Printing Preferences - Mac
  Selecting Extended Settings - Windows
  Related references
  Environmental Specifications