My original does not feed from the ADF (Automatic Document Feeder). What should I do?

• If your originals do not feed when placed in the ADF, try these solutions:

  • Make sure the ADF icon lights up on the Copy, Fax, or Scan screen on the LCD screen. If not, reload the originals.
  • Make sure the size, weight, and number of your originals are supported by the ADF.
  • Make sure the originals are loaded correctly.
  • Slide the edge guides against the edges of the originals.
  • Make sure the document is not curled or creased.
  • Try cleaning the inside of the ADF.
  • Do not load originals above the arrow mark on the ADF edge guide.