My printout is blurry or smeared. What should I do?

• If your printouts are blurry or smeared, try these solutions:

  • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
  • Slide the edge guides to the edges of the paper.
  • Use a support sheet with special paper, or load special paper one sheet at a time.
  • Make sure your paper meets the specifications for your product.
  • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.
  • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • When manually printing 2-sided, make sure the ink is completely dry before loading the paper.
  • Remove each sheet from the output tray as it is printed.
  • Avoid handling printouts on glossy paper right after printing to allow the ink to set.
  • Turn off any high speed settings in your product software.
  • When vertical banding appears or the paper is smeared, clean the paper path.
  • When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.
  • If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first. Make sure the ink has dried before reloading the paper to print on the other side. Adjust the density and/or ink drying time settings.
  • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

  Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions.

  Related concepts
  Print Head Maintenance
  Related tasks
  Selecting Basic Print Settings - Windows
  Selecting Double-sided Printing Settings - Windows
  Selecting Basic Print Settings - Mac
  Selecting Double-sided Printing Settings - Mac
  Loading Paper in the Cassette
  Aligning the Print Head Using the Product Control Panel
  Cleaning the Paper Guide
  Related references
  Paper Specifications