My product is printing blank pages. What should I do?

• If blank pages print unexpectedly, try these solutions:

  • Make sure you selected the correct paper size settings in your printing program and printer software.
  • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software, if available.
  • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary.
  • Make sure your product is selected as the printer in your printing program.
  • You may need to refill the ink. Visually check the ink levels.
  • Make sure your product is on a flat surface and operating in the recommended environmental conditions or multiple sheets of paper may be fed at the same time. If the paper is moist or damp, load new paper. Fan the paper before loading it. If paper still does not feed correctly, load one sheet at a time.
  Related concepts
  
  • Print Head Cleaning
  • Print Head Nozzle Check
  • Print Head Maintenance
  Related tasks
  
  • Loading Paper in the Rear Paper Feeder
  • Selecting Printing Preferences - Mac
  • Selecting Extended Settings - Windows
  • Printing Your Document or Photo - Windows
  • Printing Your Document or Photo - Mac
  • Checking Ink Levels on Your Product
  • Selecting Basic Print Settings - Mac
  • Selecting Basic Print Settings - Windows