I'm using Windows and the product doesn't start when I press the  Start button. What should I do?

• Check the Events tab in the scanner's Properties window and make sure Take no action or Disable device events is not selected.
  
  If you're using Windows XP, follow the steps below:
  1. Click the Windows Start button, then click My Computer.
  2. Right-click the Expression 10000XL icon, and then click Properties.
  3. Click the Events tab
  .
  4. Make sure the Take no action checkbox doesn't have a check in it.
  If you're using Windows 98, 2000 or Me, follow the steps below:
  1. Double-click the Scanners and Cameras icon in the Windows Control Panel window.
  2. Select EPSON Expression 10000XL and click the Properties button.
  3. Click the Events tab
  .
  4. Make sure the Disable device events checkbox doesn't have a check in it.