I'm having paper feed problems. What should I do?

• If media does not feed straight or roll up on the auto take-up reel correctly, try these solutions:

  • Make sure your media is at least 36 inches (91.4 cm) wide for best results.
  • If your media is attached to the auto take-up reel with the printable side out, try attaching with the printable side in instead.
  • If your media is thick, set the RIP software settings to use 3 passes or higher for best results.
  • Perform the parallel adjustment procedures to correct the feed misalignment, especially after moving the printer.
  Related tasks
  Loading Media
  Adjusting the Auto Take-up Reel (Parallel Adjustment)
  Related references
  Media Specifications