I can't get my original to feed into the scanner correctly. What should I do?

• If you cannot feed originals into the scanner successfully, try these solutions:
  • Make sure the edge guides are in the correct position.

    If you are loading an original directly, align the right edge guide with the document line:

    
    
    

    If you are loading an original using the carrier sheet, align the right edge guide with the carrier sheet line:

    
    
  • Make sure the loaded original is not skewed. Reload the original if it is skewed.
  • If the original is folded, unfold it. Folded originals may cause the Auto Detect setting to misread the size of the original.
  • Clean inside the scanner.