I entered the wrong password three times and now my product's operation is locked. What should I do?
If you don't remember the password, write down the request code that appears in the Password Protect Release screen and contact Epson support. Do not continue to enter the wrong password. If you enter an incorrect password 30 times in succession, the projector will be locked and you'll need to contact Epson to have the projector serviced.
If you now remember your password, but the projector locked after you entered a wrong password 3 times, try the following:
- Wait for the projector to switch to standby mode (approximately 5 minutes).
- Disconnect and reinsert the power cord.
- Turn on the projector.
Published: Feb 9, 2010 Was this helpful? Thank you for the feedback!