There is no sound. What should I do?
If there is no sound when you expect it or the volume is too low or high, try the following solutions (PowerLite Home Cinema 3500/3510/3600e):
- Adjust the projector's volume settings.
- Press the A/V Mute button on the remote control to resume video and audio if they were temporarily stopped.
- Press the Source button on the projector or a source button on the remote control to switch to the correct input source, if necessary.
- Check your computer or video source to make sure the volume is turned up and the audio output is set for the correct source.
- Check the audio cable connections between the projector and your video source.
- If you do not hear sound from an HDMI source, set the connected device to PCM output.
- Make sure any connected audio cables are labeled "No Resistance".
- If you are using a Mac and you do not hear sound from an HDMI source, make sure your Mac supports audio through the HDMI port. If not, you need to connect an audio cable.
- Make sure the Audio Output Device option is set to the correct audio port for your video device.
- If you turn the projector on immediately after turning it off, the cooling fans may run at high speed momentarily and cause an unexpected noise. This is normal.
Connecting to a Video Source for Sound
Connecting to a Computer for Sound
Controlling the Volume with the Volume Buttons
Published: 29-Aug-2014 Was this helpful? Thank you for the feedback!