The product's light(s) indicate an error. What should I do?

• See below.

  Projector Light Status

  The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.
  

  1	On/Standby light
  2	Status light
  3	Laser light
  4	Temp (temperature) light
  5	Filter light

  On/Standby (power) light	Status light	Laser light	Temp light	Filter light	Status and solution
  Blue	Off	Off	Off	Off	Projector is in standby mode or network monitoring and control is in progress.
  Blue	Flashing blue	Varies	Off	Off	Warming up. Wait for an image to appear.
  Blue	Blue	Varies	Off	Off	Normal operation.
  Blue	Flashing blue	Off	Off	Off	Cooling down. All buttons are disabled.
  Flashing blue	Off	Off	Off	Off	Preparing network monitoring. (Wait for the light to remain orange before unplugging the projector.)
  Blue	Blue	Flashing blue	Off	Off	The shutter feature is enabled.
  Off	Flashing blue	Flashing orange	Off	Off	Internal error. Turn off the projector, unplug the power cord, and contact Epson for help.
  Off	Flashing blue	Off	Flashing orange	Off	A fan or sensor has a problem. Turn off the projector, unplug the power cord, and contact Epson for help.
  Off	Flashing blue	Off	Orange	Off	Projector is too hot. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter. Make sure the environmental temperature is not too hot. If operating the projector at high altitude, turn on High Altitude Mode. If the problem persists, unplug the projector and contact Epson for help.
  Off	Flashing blue	Orange	Off	Off	The laser has a problem. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter. If the problem persists, unplug the projector and contact Epson for help.
  Off	Flashing blue	Off	Off	Orange	Low air flow through the projector. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter. If the problem persists, unplug the projector and contact Epson for help.
  Off	Flashing blue	Orange	Orange	Off	Lens Shift error. Turn off the projector, unplug the power cord, and contact Epson for help
  Flashing blue	Varies	Varies	Flashing orange	Varies	High temperature warning. If the temperature gets too high, projection will automatically stop. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter.
  Varies	Varies	Varies	Varies	Flashing orange	Clean the air filter.
  Flashing blue	Varies	Flashing orange	Varies	Varies	The laser has a problem. Turn off the projector, unplug the power cord, and contact Epson for help.
  Flashing blue	Varies	Flashing orange	Varies	Varies	An unsupported lens is attached. Attach only a supported lens.
  Flashing blue	Varies	Varies	Varies	Orange	Low air flow through the air filter. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter. If the problem persists, unplug the projector and contact Epson for help.

  Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

  Related concepts
  Air Filter and Vent Maintenance
  Related tasks
  Stopping Video Action Temporarily
  Related references
  Projector Setup Settings - Extended Menu
  Optional Equipment and Replacement Parts