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Home Support Projectors BrightLink Series Epson BrightLink 696Ui

I see the message Not Supported. What should I do?

    If the "Not Supported" message appears, try the following solutions:

    • Make sure the input signal is supported by the projector.
    • Set the computer's display resolution to the native resolution of the projector (1920 × 1200).
    • Make sure the computer's display resolution does not exceed the projector's resolution and frequency limit. If necessary, select a different display resolution for your computer. (See your computer manual for details.)
    • As a test, try setting the computer's display resolution to the lowest possible setting, and then gradually increase it as necessary.
    Related references
    Image Quality Settings - Image Menu
    Supported Video Display Formats
Published:  9-Jan-2017 Was this helpful​? Thank you for the feedback!
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