I can't connect my product to external devices using a Bluetooth connection. What should I do?

• Try the following:

  • Make sure the product's Bluetooth feature is turned on.
  • Make sure the external device supports Bluetooth.
  • Make sure the product is close to the external device and that there are no obstacles between them.
  • Make sure the external device supports the following Bluetooth profiles:
    • HSP
    • A2DP
    • HID
    • OPP
    • SPP
    • AVRCP
    • PAN