The product's light(s) indicate an error. What should I do?
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See below.
Projector Light Status
The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.
1 On/Standby light 2 Status light 3 Lamp light 4 Temp (temperature) light On/Standby light Status light Lamp light Temp light Status and solution Blue Blue Off Off Normal operation. Blue Flashing blue Off Off Warming up. Wait for an image to appear. Shutting down. (When the Status light stops flashing, you can unplug the projector.) Blue Off Off Off Standby, sleep mode, or monitoring. Flashing blue Off Off Off Preparing for monitoring; all features are disabled. Blue Varies Off Flashing orange Projector is too hot. - Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
- Clean or replace the air filter.
- Make sure the environmental temperature is not too hot.
Off Flashing blue Off Orange Projector has overheated and turned off. Leave it turned off to cool down. After about five minutes, do the following: - Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
- Clean or replace the air filter.
- If operating the projector at high altitude, turn on High Altitude Mode.
- If the problem persists, unplug the projector and contact Epson for help.
Off Flashing blue Orange Off Lamp has a problem. - Check to see if the lamp is burned out, broken, or installed incorrectly. Reseat or replace the lamp as necessary.
- Clean or replace the air filter.
- If operating the projector at high altitude, turn on High Altitude Mode.
- If the problem persists, unplug the projector and contact Epson for help.
Flashing blue Varies Flashing orange Varies Replace the lamp soon to avoid damage. Do not continue using the projector. Off Flashing blue Off Flashing orange A fan or sensor has a problem. Turn the projector off, unplug it, and contact Epson for help. Off Flashing blue Flashing orange Flashing orange Auto Iris error. Turn the projector off, unplug it, and contact Epson for help. Off Flashing blue Orange Orange Power error. Turn the projector off, unplug it, and contact Epson for help. Off Flashing blue Flashing orange Off Internal projector error. Turn the projector off, unplug it, and contact Epson for help. Off Flashing blue Orange Orange Obstacle detection error. A beep sounds, and the message "For safety purposes remove any obstacles blocking the lens." is displayed. The projector turns off automatically if no action is taken. - Make sure that there are no obstacles interfering with the projection window. Remove any obstacles.
- Clean the obstacle sensor if there are no obstacles.
If the problem persists, turn the projector off, unplug it, and contact Epson for help
Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.
Related references
Projector Setup Settings - Extended Menu
Published: 16-Jan-2017
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