The product's light(s) indicate an error. What should I do?

• The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.

  Note: If the Indicators setting in the Operation menu is Off, all lights are off under normal projection conditions.

  
  

  1	On/Standby light
  2	Status light
  3	Laser light
  4	Temp (temperature) light

  On/Standby light	Status light	Laser light	Temp light	Status and solution
  Blue	Blue	Off	Off	Normal operation.
  Blue	Flashing blue	Off	Off	Warming up. Wait for an image to appear.
  				Shutting down. (When the Status light stops flashing, you can unplug the projector.)
  Blue	Off	Off	Off	In standby, sleep mode, or monitoring.
  Flashing blue	Off	Off	Off	Preparing for monitoring or quick startup mode; all features are disabled.
  Flashing blue	Varies	Varies	Flashing orange	Projector is too hot. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter. Make sure the environmental temperature is not too hot.
  Off	Flashing blue	Off	Orange	Projector has overheated and turned off. Leave it turned off to cool down. After about five minutes, do the following: Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Make sure the environmental temperature is not too hot. Clean or replace the air filter. If operating the projector at high altitude, turn on High Altitude Mode. If the problem persists, unplug the projector and contact Epson for help.
  Flashing blue	Varies	Flashing orange	Varies	Laser warning. Turn the projector off, unplug it, and contact Epson for help.
  Off	Flashing blue	Orange	Off	Laser has a problem. Turn the projector off, unplug it, and contact Epson for help.
  Off	Flashing blue	Off	Flashing orange	A fan or sensor has a problem. Turn the projector off, unplug it, and contact Epson for help.
  Off	Flashing blue	Flashing orange	Off	Internal projector error. Turn the projector off, unplug it, and contact Epson for help.
  Varies	Flashing blue	Flashing orange	Varies	Refresh Mode is in progress.
  Varies	Varies	Fast flashing orange	Fast flashing orange	The batch setup file is corrupt or the USB flash drive is connected incorrectly. Disconnect the USB flash drive and turn off the projector. Unplug the projector, plug it in again, and try again.
  Fast flashing blue	Fast flashing blue	Fast flashing orange	Fast flashing orange	Writing the menu settings has failed and an error in the projector's firmware has occurred. Turn the projector off, unplug it, and contact Epson for help.

  Note: If the lights display a pattern not listed in the tables above, turn the projector off, unplug it, and contact Epson for help.

  Related references
  Where to Get Help (U.S. and Canada)
  Where to Get Help (Latin America)
  Feature Settings - Operation Menu
  Administration Settings - Management Menu