The product's light(s) indicate an error. What should I do?
-
See below.
Projector Light Status
The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.
1 Status light 2 Lamp light 3 Temp light 4 Power light Power light Status light Lamp light Temp light Status and solution Off Off Off Off Standby or sleep mode Blue Blue Off Off Normal operation Blue Flashing blue Off Off Warming up; wait for an image to appear Shutting down; when the Status light stops flashing, you can unplug the projector Blue Varies Off Flashing orange Projector is too hot - Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
- Clean or replace the air filter
- Make sure the environmental temperature is not too hot
Off Flashing blue Off Orange Projector has overheated and turned off; leave it turned off to cool down for about five minutes; after the fan has stopped, do the following: - Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
- Clean or replace the air filter
- If operating the projector at high altitude, turn on High Altitude Mode
- If the problem persists, unplug the projector and contact Epson for help
Off Flashing blue Orange Off Lamp has a problem - Check the Lamp Hours in the Info menu to see if the lamp is burned out. Unplug the projector, wait for the lamp to cool down, and check if it is broken or installed incorrectly; reseat or replace the lamp as necessary
- Clean or replace the air filter
- Make sure the lamp cover is closed
- If operating the projector at high altitude, turn on High Altitude Mode
- If the problem persists, unplug the projector and contact Epson for help
Blue Varies Flashing orange Off Replace the lamp soon to avoid damage; do not continue using the projector Off Flashing blue Off Flashing orange A fan or sensor has a problem; turn the projector off, unplug it, and contact Epson for help Off Flashing blue Flashing orange Flashing orange Auto Iris or Cinema Filter error; turn the projector off, unplug it, and contact Epson for help Off Flashing blue Orange Orange Power error; turn the projector off, unplug it, and contact Epson for help Off Flashing blue Flashing orange Off Internal projector error; turn the projector off, unplug it, and contact Epson for help Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.
Related tasks
Cleaning the Air Filter
Replacing the Lamp
Replacing the Air Filter
Related references
Projector Setup Settings - Extended Menu
Published: 7-Jan-2019
Was this helpful? Thank you for the feedback!