I see the message Not Supported. What should I do?

  • If the "Not Supported" message appears, try the following solutions:

    • Make sure the input signal is supported by the projector.
    • Make sure the computer's display resolution does not exceed the projector's resolution and frequency limit. If necessary, select a different display resolution for your computer. (See your computer manual for details.)
    • As a test, try setting the computer's display resolution to the lowest possible setting, and then gradually increase it as necessary.
    • Check the input resolution under Projector Info in the Info menu and make sure that the projector supports that resolution.
    Related references
    Supported Video Display Formats
    Projector Information Display - Info Menu
Published:  30-Apr-2020 Was this helpful? Thank you for the feedback!
Was this helpful?
Please tell us why this was not helpful.