Support Projectors EX Series Epson Pro EX10000

Vertical bands, static, or noise appear in the image. What should I do?

  • If the projected image seems to contain electronic interference (noise) or static, try the following solutions:

    • Check the cables connecting your computer or video source to the projector. They should be:
      • Separated from the power cord to prevent interference
      • Securely connected at both ends
      • Not connected to an extension cable
    • Make sure you selected the correct Signal Format setting in the projector's Signal I/O menu, if available for your image source.
    • Adjust the Noise Reduction and Deinterlacing settings in the projector's Image menu.
    • If available for your video source, select Auto as the Resolution setting in the Image menu.
    • Select a computer video resolution and refresh rate that are compatible with the projector.
    • If you are projecting from a computer using a VGA cable, press the Auto button on the remote control to automatically adjust the tracking and sync. If the problem remains, display a uniformly patterned image on the screen and manually adjust the Tracking and Sync settings.
    • If you adjusted the image shape using the projector controls, try decreasing the Sharpness setting to improve image quality.
    • If you connected an extension power cable, try projecting without it to see if it caused interference in the signal.
    • If you are using the USB Display function, turn off the Transfer layered window setting in the Epson USB Display Settings program on your computer.
    Related references
    Input Signal Settings - Signal I/O Menu
    Image Quality Settings - Image Menu
    Supported Video Display Formats
    Related information
    Connecting to Video Sources
    Connecting to Computer Sources
Published:  13-Jan-2021 Was this helpful? Thank you for the feedback!
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