Shooting lines appear between two pens when I use them at the same time. What should I do?
Try the following:
- Make sure the interactive software you use supports annotation with two pens at the same time. Contact your software manufacturer for assistance.
- Make sure to use the pens at least 4 inches (10 cm) apart from each other.
- Turn off Pen Hovering.
- Make sure you are not using two pens of the same color (i.e., two blue pens or two orange pens).
Setup Settings - ECO Menu
Published: 17-Jun-2021 Was this helpful? Thank you for the feedback!