Support Projectors EB Series Epson PowerLite EB-815E

Nothing projects on the screen. What should I do?

  • If no image appears, try the following solutions:

    • Press the A/V Mute button on the remote control to see if the image was temporarily turned off.
    • Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources.
    • Make sure the image being projected is not completely black (only when projecting computer images).
    • Press the projector's power button to wake it from standby or sleep mode. Also see if your connected computer is in sleep mode or displaying a blank screen saver.
    • If the projector does not respond when you press the control panel buttons, the buttons may be locked for security. Unlock the buttons in the Control Panel Lock setting in the projector's Management menu or use the remote control to turn on the projector.
    • If the projector does not respond when you press any buttons on the projector, an internal error may have occurred in the projector. Contact Epson for help.
    • Adjust the Brightness setting on the Image menu.
    • Adjust the brightness of your projector's light source.
    • Check the Display menu to make sure the Messages setting is set to On.
    • For images projected with Windows Media Center, reduce the screen size from full screen mode.
    • For images projected from applications using Windows DirectX, turn off DirectX functions.
    • The projector may not be able to project copyrighted videos that you play back on a computer. For details, see the manual supplied with your computer.
    Related tasks
    Selecting an Image Source
    Unlocking the Projector's Buttons
    Shutting Off the Picture and Sound Temporarily
    Related references
    Input Signal Settings - Signal I/O Menu
    Image Quality Settings - Image Menu
    Setup Settings - ECO Menu
    Display Settings - Display Menu
Published:  13-Jul-2023 Was this helpful? Thank you for the feedback!
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