The product's light(s) indicate an error. What should I do?

• The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.
  

  1	On/Standby (power) light
  2	Status light
  3	Laser light
  4	Temp (temperature) light
  5	Filter light

  On/Standby (power) light	Status light	Laser light	Temp light	Filter light	Status and solution
  Blue	Blue	Varies	Off	Off	Normal operation
  Blue	Flashing blue	Varies	Off	Off	Warming up; all buttons are disabled (image appears after about 30 seconds)
  Blue	Flashing blue	Off	Off	Off	Shutting down or cooling down; all buttons are disabled
  Off	Off	Off	Off	Off	Standby or sleep mode; press power button to start projection
  Blue	Off	Off	Off	Off	Monitoring; press power button to start projection
  Flashing blue	Off	Off	Off	Off	Preparing for network monitoring; all buttons are disabled
  Blue	Blue	Flashing blue	Off	Off	A/V Mute is on
  Varies	Flashing blue	Flashing orange	Varies	Varies	Refresh Mode is on
  Flashing blue	Varies	Varies	Flashing orange	Varies	Projector is too hot Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects Clean or replace the air filter Make sure the environmental temperature is not too hot
  Off	Flashing blue	Off	Orange	Off	Projector has overheated and turned off; leave the projector off for at least 5 minutes Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects Clean or replace the air filter Make sure the environmental temperature is not too hot If operating the projector at high altitude, turn on High Altitude Mode If the problem persists, unplug the projector and contact Epson for help
  Flashing blue	Varies	Flashing orange	Varies	Varies	Laser warning; turn off the projector, unplug it, and contact Epson for help
  Flashing blue	Varies	Flashing orange	Varies	Varies	An unsupported lens is attached; remove the unsupported lens and attach a lens that is supported
  Off	Flashing blue	Orange	Off	Off	Laser error; turn off the projector, unplug it, and contact Epson for help
  Off	Flashing blue	Off	Flashing orange	Off	Fan or sensor error; turn the projector off, unplug it, and contact Epson for help
  Off	Flashing blue	Flashing orange	Off	Off	Internal error; turn off the projector, unplug it from the electrical outlet, and contact Epson for help
  Varies	Varies	Varies	Varies	Flashing orange	A message to clean or replace the air filter is displayed; turn the projector off, unplug it, and clean or replace the air filter as necessary
  Flashing blue	Varies	Varies	Varies	Orange	Low air flow through the air filter Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects Clean or replace the air filter If the problem persists, unplug the projector and contact Epson for help
  Off	Flashing blue	Off	Off	Orange	Low air flow through the projector Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects Clean or replace the air filter If the problem persists, unplug the projector and contact Epson for help
  Off	Flashing blue	Orange	Orange	Off	Lens Shift error, Supply Voltage error, or Communication error with AC Micro controller; turn off the projector, unplug it from the electrical outlet, and contact Epson for help
  Off	Flashing blue	Orange	Orange	Off	Lens problem or no lens is installed Remove and reattach the installed lens Attach a supported lens If the problem persists, unplug the projector and contact Epson for help
  Off	Off	Flashing orange	Flashing orange	Off	The batch setup file may be corrupt, or the USB flash drive may not be connected correctly Disconnect the USB flash drive, unplug and then plug in the projector's power cord, and then try again
  Flashing blue	Flashing blue	Flashing orange	Flashing orange	Off	Writing the settings may have failed and an error may have occurred in the projector's firmware Stop using the projector, unplug the projector's power cord, and contact Epson for help.

  Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.