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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Fax
- Ink
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- My product driver displays the message parts inside My product are reaching their end of service life. What should I do?
- I'm having paper feed problems. What should I do?
- When I print, my product cuts off some of the characters on the right side of the page. What should I do?
- My printout has incorrect or missing colors. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- Which ink cartridges should I use with my product?
- I am unable to scan from my computer. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- How long should an ink cartridge remain in my product if it's not used often?
- Can I print on transparencies?
- My product driver displays the message parts inside My product are reaching their end of service life. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- The message Parts inside your printer are reaching their end of service life appears when I print. What should I do?
- Can I use a pre-paid calling card to send a fax?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- Will I lose faxes stored in the fax memory if the product is turned off?
- How do I confirm my fax was sent?
- Will my fax still go through if I receive an ink expended or other error during transmission?
- How do I add a delay when I fax to an International number?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I use an answering machine with my fax?
- How do I change the baud rate on my fax?
- Can I create a speed dial list for my fax numbers?
- How do I send a fax?
- When I try to send a fax, I see the message Fax not sent. Resend using the Start B&W button. Why?
- How do I create a header for my faxes?
- I can't receive a fax, even though I can send a fax with no problem. What should I do?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- Can I use digital voicemail with my fax?
- Do I need a filter if I'm faxing over a DSL?
- A color ink cartridge is expended even though I print in black only. Why does this happen?
- Which ink cartridges should I use with my product?
- How long should an ink cartridge remain in my product if it's not used often?
- How do I change the ink cartridges?
- How can I check to see how much ink is left?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- When I print, my product cuts off some of the characters on the right side of the page. What should I do?
- My printout contains garbled characters when I print from my computer. What should I do?
- The printout has a slight slant. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has incorrect or missing colors. What should I do?
- My printout is grainy when I print from any application. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has lines running through it. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- The edges of my original do not scan. What should I do?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- I am unable to scan from my computer. What should I do?
- How do I decide which resolution to select when scanning from Epson Scan?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains basic usage, maintenance, and troubleshooting information.
This document provides detailed information on the goals and advantages of Epson DuraBrite Ultra Ink.
This Bulletin contains information regarding the Epson Scan ICM Updater v1.20 for Windows XP, XP x64, Vista 32bit and 64bit.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document provides information about Epson's exclusive technologies such as: Print quality, performance, and flexibility features.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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