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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Fax
- Image Quality or Appearance
- Ink
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- I'm having problems installing the software. What should I do?
- How should I transport my product?
- My product driver displays the message parts inside My product are reaching their end of service life. What should I do?
- Which ink cartridges should I use with my product?
- The quality of my printed output is unacceptable. What should I do?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- I am unable to scan from my computer. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- How do I set up my product up for the fastest printing?
- Will my fax still go through if I receive an ink expended or other error during transmission?
- How do I set up my product up for the fastest printing?
- Can I print on transparencies?
- When I try to print to my product in Windows 7, printing is slow or my product stops printing. What should I do?
- Does OS X support manual duplex printing with my product?
- It takes a long time to copy a document. What should I do?
- My product driver displays the message parts inside My product are reaching their end of service life. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- The message Parts inside your printer are reaching their end of service life appears when I print. What should I do?
- Can I use a pre-paid calling card to send a fax?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- Will I lose faxes stored in the fax memory if the product is turned off?
- How do I confirm my fax was sent?
- Will my fax still go through if I receive an ink expended or other error during transmission?
- How do I add a delay when I fax to an International number?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I use an answering machine with my fax?
- How do I change the baud rate on my fax?
- How do I send a fax?
- When I try to send a fax, I see the message Fax not sent. Resend using the Start B&W button. Why?
- Can I create a speed dial list for my fax numbers?
- How do I create a header for my faxes?
- I can't receive a fax, even though I can send a fax with no problem. What should I do?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- Can I use digital voicemail with my fax?
- Do I need a filter if I'm faxing over a DSL?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I change the ink cartridges?
- How can I check to see how much ink is left?
- How long should an ink cartridge remain in my product if it's not used often?
- Which ink cartridges should I use with my product?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- When I print, my product cuts off some of the characters on the right side of the page. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has incorrect margins. What should I do?
- The quality of a scanned image is poor. What should I do?
- My product is printing blank pages. What should I do?
- My printout is blurry or smeared. What should I do?
- The printout has a slight slant. What should I do?
- My printout has lines running through it. What should I do?
- The printout is grainy. What should I do?
- My printout has incorrect or missing colors. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- I'm having problems installing the software. What should I do?
- I cancelled the software installation before it was complete, or connected the USB cable before starting the software installation. What should I do?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- How do I install the latest scanner driver on my Mac?
- I can't scan multiple document pages into a single PDF. What should I do?
- How do I change the font size of text when I print from software in Windows?
- Does Epson make drivers for Linux?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
If your Epson product CD does not include a Windows Vista driver, please read this important information before inserting your Epson CD.
This document contains basic usage, maintenance, and troubleshooting information.
This Bulletin contains information regarding the Epson Scan ICM Updater v1.20 for Windows XP, XP x64, Vista 32bit and 64bit.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document provides complementary or late-breaking information to supplement your product documentation.
This document provides information about Epson's exclusive technologies such as: Print quality, performance, and flexibility features.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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