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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Fax
- Image Quality or Appearance
- Ink
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- My product is printing blank pages. What should I do?
- I am unable to scan from my computer. What should I do?
- I can't find the wireless print server for my product on the network. What should I do?
- I'm having paper feed problems. What should I do?
- How do I change the ink cartridges?
- I'm having problems installing the software. What should I do?
- My printout has lines running through it. What should I do?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout is blurry or smeared. What should I do?
- Printing, scanning, and card reading seems slow on my product. What should I do?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I set up my product for the fastest printing?
- Can I print my photos directly from a camera?
- When I try to print to my product in Windows 7, printing is slow or my product stops printing. What should I do?
- Does OS X support manual duplex printing with my product?
- It takes a long time to copy a document. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- The message Parts inside your printer are reaching their end of service life appears when I print. What should I do?
- Can I use a pre-paid calling card to send a fax?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- Will I lose faxes stored in the fax memory if the product is turned off?
- How do I confirm my fax was sent?
- Will my fax still go through if I receive an ink expended or other error during transmission?
- How do I add a delay when I fax to an International number?
- How do I use an answering machine with my fax?
- How do I change the baud rate on my fax?
- How do I create a header for my faxes?
- How do I send a fax?
- I'm having trouble sending or receiving faxes. What should I do?
- Can I create a speed dial list for my fax numbers?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- Can I use digital voicemail with my fax?
- Do I need a filter if I'm faxing over a DSL?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- A color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I change the ink cartridges?
- How do I know when an ink cartridge needs to be replaced?
- Which ink cartridges should I use with my product?
- How long should an ink cartridge remain in my product if it's not used often?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- When I print, my product cuts off some of the characters on the right side of the page. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has incorrect or missing colors. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout is blurry or smeared. What should I do?
- My product is printing blank pages. What should I do?
- My printout has lines running through it. What should I do?
- The printout is grainy. What should I do?
- How do I make a borderless print?
- The image look inverted, as if viewed in a mirror. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- My product detects only one of two photos placed on the scan bed when I use the copy function on the control panel. What should I do?
- My product detects only one of two photos placed on the scan bed when I use the reprint/restore function on the control panel. What should I do if m
- I am unable to scan from my computer. What should I do?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- How do I decide which resolution to select when scanning from Epson Scan?
- The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF. What should I do?
- Can I scan if an ink cartridge is expended in the product?
- How do I scan a photo without scanning the entire scanner glass?
- I can't find the wireless print server for my product on the network. What should I do?
- What information do I need to know before I install my product on my wireless network?
- I see blank lines instead of my Network name (SSID) in the Searching for wireless networks window when I install the wireless print server. What should I do?
- Will the wireless print server work if I connect it to the router?
- How do I set default print settings when I print from Windows or my Mac?
- The settings are grayed out in Epson Scan on my Mac. What should I do?
- I'm having problems installing the software. What should I do?
- I cancelled the software installation before it was complete. What should I do?
- How do I uninstall the software for my product with a USB connection?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- Can I use my product on a network?
- How do I install the latest scanner driver on my Mac?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- I can't scan multiple document pages into a single PDF. What should I do?
- Does Epson make drivers for Linux?
- How do I change the font size of text when I print from software in Windows?
- My computer can see the product's wireless print server but can't connect to it. What should I do?
- The wireless print server can see the network, but can't connect to it. What should I do?
- Print and scan speeds are slow when I use a wireless connection. Is this normal?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- How should I transport my product?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Epson Scan ICM Updater v1.20 for Windows XP, XP x64, Vista 32bit and 64bit.
This document gives an overview of the product as well as technical specifications, available options, warranty information and Epson contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document provides quick reference for common uses of your product.
This document contains setup and installation information for this product.
This document provides complementary or late-breaking information to supplement your product documentation.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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