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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Fax
- Image Quality or Appearance
- Ink
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I send a fax?
- Can I use a pre-paid calling card to send a fax?
- How do I uninstall the software for my product with a USB connection?
- The wireless print server can see the network, but can't connect to it. What should I do?
- My product detects only one of two photos placed on the scan bed when I use the reprint/restore function on the control panel. What should I do if m
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My computer can see the product's wireless print server but can't connect to it. What should I do?
- How do I improve the quality of a scanned image?
- I'm having problems installing the software. What should I do?
- How do I set up my product for the fastest printing?
- Can I print my photos directly from a camera?
- Printing, scanning, and card reading seems slow on my product. What should I do?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- When I try to print to my product in Windows 7, printing is slow or my product stops printing. What should I do?
- Does OS X support manual duplex printing with my product?
- It takes a long time to copy a document. What should I do?
- How do I send a fax?
- How do I create a header for my faxes?
- Can I create a speed dial list for my fax numbers?
- Can I use a pre-paid calling card to send a fax?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- Will I lose faxes stored in the fax memory if the product is turned off?
- How do I confirm my fax was sent?
- Will my fax still go through if I receive an ink expended or other error during transmission?
- How do I add a delay when I fax to an International number?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I use an answering machine with my fax?
- How do I change the baud rate on my fax?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- Can I use digital voicemail with my fax?
- Do I need a filter if I'm faxing over a DSL?
- A color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I know when an ink cartridge needs to be replaced?
- How do I change the ink cartridges?
- Which ink cartridges should I use with my product?
- How long should an ink cartridge remain in my product if it's not used often?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- The quality of my printed output is unacceptable. What should I do?
- My printout has lines running through it. What should I do?
- My printout has incorrect margins. What should I do?
- My product is printing blank pages. What should I do?
- My printout has incorrect or missing colors. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- The printout is grainy. What should I do?
- How do I make a borderless print?
- The image look inverted, as if viewed in a mirror. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- I am unable to scan from my computer. What should I do?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- How do I decide which resolution to select when scanning from Epson Scan?
- My product detects only one of two photos placed on the scan bed when I use the copy function on the control panel. What should I do?
- My product detects only one of two photos placed on the scan bed when I use the reprint/restore function on the control panel. What should I do if m
- Can I scan if an ink cartridge is expended in the product?
- How do I scan a photo without scanning the entire scanner glass?
- I'm having problems installing the software. What should I do?
- How do I uninstall the software for my product with a USB connection?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- Can I use my product on a network?
- I can't find the wireless print server for my product on the network. What should I do?
- What information do I need to know before I install my product on my wireless network?
- Will the wireless print server work if I connect it to the router?
- I see blank lines instead of my Network name (SSID) in the Searching for wireless networks window when I install the wireless print server. What should I do?
- The settings are grayed out in Epson Scan on my Mac. What should I do?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- I can't scan multiple document pages into a single PDF. What should I do?
- Does Epson make drivers for Linux?
- How do I change the font size of text when I print from software in Windows?
- How should I transport my product?
- The wireless print server can see the network, but can't connect to it. What should I do?
- My computer can see the product's wireless print server but can't connect to it. What should I do?
- Print and scan speeds are slow when I use a wireless connection. Is this normal?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains setup and installation information for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Epson Scan ICM Updater v1.20 for Windows XP, XP x64, Vista 32bit and 64bit.
This document gives an overview of the product as well as technical specifications, available options, warranty information and Epson contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document provides quick reference for common uses of your product.
This document provides complementary or late-breaking information to supplement your product documentation.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
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