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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Image Quality or Appearance
- Ink
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Other
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- How do I print in black/grayscale only?
- I'm having paper feed problems. What should I do?
- My printout has lines running through it. What should I do?
- How do I change the ink cartridges?
- How do I know when an ink cartridge needs to be replaced?
- I'm having problems installing the software. What should I do?
- I cannot scan from my computer with Epson Scan. What should I do?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I set up my product for the fastest printing?
- How do I print a borderless photo from Windows or my Mac?
- How do I restore the colors in faded photos?
- When I try to make a copy, my product doesn't detect the photo placed on the scan bed. What should I do?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- How do I print double-sided?
- My product is printing blank pages from Windows or my Mac. What should I do?
- Can I print on transparencies?
- How do I print in black/grayscale only?
- How do I copy a document or photo using my product's control panel?
- Does OS X support manual duplex printing with my product?
- Which ink cartridges should I use with my product?
- How long should an ink cartridge remain in my product if it's not used often?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I know when an ink cartridge needs to be replaced?
- How do I change the ink cartridges?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- How do I know which paper or media type to select in my product's driver?
- Can I use sheet labels with my product?
- Can I print on vellum paper?
- How should I load envelopes?
- Does the type of paper I use really make a difference?
- I'm having paper feed problems. What should I do?
- How can I prevent my product from feeding multiple pages at the same time?
- What kind of paper gives the best results for high quality printing?
- Can I use hole-punched paper with my product?
- Can the product print on CDs and DVDs?
- The image look inverted, as if viewed in a mirror. What should I do?
- My printout has lines running through it. What should I do?
- The printout has a slight slant. What should I do?
- My printout has incorrect or missing colors. What should I do?
- The printout is grainy. What should I do?
- My printout has incorrect margins. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- Can I edit documents that I have scanned with Epson Scan?
- Web pages don't print the way they appear on my monitor. What should I do?
- Can I scan with Epson Scan if an ink cartridge is expended in my product?
- How do I decide which resolution to select when scanning from Epson Scan?
- What is the maximum number of pages that I can scan into one PDF file?
- I cannot scan from my computer with Epson Scan. What should I do?
- I cannot scan from my computer with the Image Capture application. What should I do?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- How do I save my scans to a specific folder when using the Scan to PC button?
- How do I scan a photo without scanning the entire scanner glass?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- I'm having problems installing the software. What should I do?
- How do I set default print settings when I print from Windows or my Mac?
- I cancelled the software installation before it was complete, or connected the USB cable before starting the software installation. What should I do?
- How do I enable double-sided printing for my product in Windows or on my Mac?
- How do I turn off Epson Status Monitor in Windows?
- I cannot launch the EPSON Event Manager, how do I uninstall and reinstall the application?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- How can I get a replacement CD for my product?
- How do I change the default settings for the Scan to PC feature?
- Who do I contact for support on the software that came with my product?
- How do I change the font size of text when I print from software in Windows?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty.
Read these instructions before using your printer
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
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