Epson XP-970

Epson XP-970 desktop printer

Model: C11CH45201 Product Home

Epson XP-970

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FAQs

Top FAQs

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Cloud or Mobile

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Copy or Print

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Error Messages or Lights

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The message Open the output tray manually appears on my product. What should I do?
I see the message You cannot send the email. Confirm the settings. in macOS 10.14. What should I do?
I see the message Printer is Offline when I try to print with an Ethernet connection on my Mac. What should I do?
I see the message Printer is Offline when I try to print with an Ethernet connection in Windows. What should I do?
I see the message Printer is Offline when I try to print with a USB connection on my Mac. What should I do?
I see the message Printer is Offline when I try to print with a USB connection in Windows. What should I do?
I see the message Printer is Offline when I try to print with a wireless connection on my Mac. What should I do?
I see the message Printer is Offline when I try to print with a wireless connection in Windows. What should I do?
I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?

Ink

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Maintenance

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How do I replace the maintenance box?

Memory Cards or External Devices

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Paper or Media

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Print Quality or Appearance

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Scan

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Software or Setup

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Wireless or Wired Connection

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Other

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Guided Assistance

For step-by-step guided assistance, please select a link below.

For step-by-step guided assistance, please select a link below.

Problems with Printing Wirelessly from Windows?

Try this step-by-step interactive guide if you see a Printer Offline message and are having problems printing from Windows on a wireless network.

Problems with Printing Wirelessly from a Mac?

Try this step-by-step interactive guide if you see a Printer Offline message and are having problems printing from a Mac on a wireless network.

Error Codes on Printer Control Panel

Try this step-by-step interactive guide to clear error messages that appear on the control panel.

Improving Print Quality

Try this step-by-step interactive guide if your printout appears blurry, smeared, faint, grainy, has gaps or white lines, or has incorrect colors.

Manuals and Warranty

Start Here - Installation Guide PDF

This document will assist you with product unpacking, installation and setup.

User's Guide HTML PDF

This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.

Notices and Warranty for U.S. and Canada PDF

This document contains notices and Epson's limited warranty for this product (warranty valid in the U.S. and Canada).

Safety Data Sheets

Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.

Part Number: T277XL220

Cyan Ink Cartridge, High Capacity | PDF
Part Number: T277XL120

Black Ink Cartridge, High Capacity | PDF
Part Number: T277XL620

Light Magenta Ink Cartridge, High Capacity | PDF
Part Number: T277XL420

Yellow Ink Cartridge, High Capacity | PDF
Part Number: T277520

Light Cyan | PDF
Part Number: T277XL520

Light Cyan Ink Cartridge, High Capacity | PDF
Part Number: T277XL320

Magenta Ink Cartridge, High Capacity | PDF
Part Number: T277220

Cyan | PDF
Part Number: T277620

Light Magenta | PDF
Part Number: T277420

Yellow | PDF
Part Number: T277120

Black | PDF
Part Number: T277320

Magenta | PDF

Videos

Registration and Service Plans

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Extended Service Plan

Protect your Epson product beyond the standard warranty period with an Epson extended service plan.

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Warranty Verification

Verify your Epson product warranty.

Verify Your Warranty

Service Centre Locator

For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.

Find a Location

Email Epson Support

If you are unable to find an answer on our web site, you can email your question to Epson Support.

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Contact Us

Phone :

(905) 709-3839

Hours :

Monday – Friday 7 am – 4 pm (PT)