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Support
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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- Why is the Power light still flashing even though my product has finished charging the ink cartridge?
- How can I clear clogged ink jets?
- How do I install the ink cartridge?
- The quality of my printed output is unacceptable. What should I do?
- Can I use sheet labels with my product?
- What scanning resolution should I use to get the best results when I print the scanned image?
- What is the correct way to load transparency paper?
- My printout contains garbled characters when I print from my computer. What should I do?
- My product won't feed paper. What should I do?
- The Power light is on, but nothing prints. What should I do?
- How do I install the ink cartridge?
- I removed the white label from the top of one of my ink cartridges. What should I do?
- How can I clear clogged ink jets?
- Which ink cartridges should I use with my product?
- Are the ink cartridges refillable?
- My product is out of color ink even though I print in black only. Why does this happen?
- My printout has incorrect margins. What should I do?
- My custom documents come out rotated 90 degrees or sometimes clips. What is happening?
- The quality of my printed output is unacceptable. What should I do?
- My printout contains garbled characters when I print from my computer. What should I do?
- My printout has lines running through it. What should I do?
- My printout is missing some characters. What should I do?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- The Power light is on, but nothing prints. What should I do?
- My product's control panel locks up after I print a document from Windows. The buttons on the panel do not respond unless I disconnect the parallel cable from the back of my product. What should I do?
- Where can I get replacement parts or a service manual?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, basic and in-depth usage instructions, information on using options, specifications, and control code information.
This document gives an overview of the product as well as technical specifications, available options, warranty information and EPSON contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document provides information about Epson's exclusive technologies such as: Print quality, performance, and flexibility features.
This document contains information regarding the operation of Epson RIP software which enables several Epson Stylus printers to print PostScript files.
This document contains specific information regarding the use of EPSON's optional USB interface for use with an Apple iMac or Microsoft Windows 98 computer.
This document contains information regarding the initial setup and installation for this product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(905) 709-2567
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Monday – Friday 7 am – 4 pm (PT)