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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Ink
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Wireless or Wired Connection
- Other
- I upgraded my system software to OS X 10.6.x. Now when I open the Epson Print CD software, a message appears and the Epson Print CD software quits unexpectedly. What should I do?
- Which ink cartridges should I use with my product?
- My product is printing blank pages from Windows or my Mac. What should I do?
- Can my product be set up to print in black by default instead of color?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- My product sounds as though it is printing, but nothing prints. What should I do?
- The green power light is on, but nothing prints. What should I do?
- What settings are restored by the factory reset?
- How do I know when an ink cartridge needs to be replaced?
- Can Epson ink cartridges be refilled or can 3rd party ink cartridges be used without voiding the warranty?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- How do I know when an ink cartridge needs to be replaced?
- How do I replace an ink cartridge?
- Can Epson ink cartridges be refilled or can 3rd party ink cartridges be used without voiding the warranty?
- How long should an ink cartridge remain in my product if it's not used often?
- Which ink cartridges should I use with my product?
- A color ink cartridge is expended even though I print in black only. Why does this happen?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- Sometimes the paper doesn't eject all the way or is wrinkled. What should I do?
- How can I stop my product from feeding multiple pages at the same time?
- My product won't feed paper. What should I do?
- What kind of paper gives the best results for high quality printing?
- What is the correct way to load transparency paper?
- Can I use sheet labels with my product?
- Why does the CD tray eject itself from the front of my product whenever I try printing on a CD?
- Can I use hole-punched paper with my product?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
- My printout has incorrect margins. What should I do?
- The image look inverted, as if viewed in a mirror. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printouts are missing color and/or black print. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- My product sounds as though it is printing, but nothing prints. What should I do?
- My printout has lines running through it. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- I upgraded my system software to OS X 10.6.x. Now when I open the Epson Print CD software, a message appears and the Epson Print CD software quits unexpectedly. What should I do?
- How do I select the print resolution in the Windows software?
- Can my product be set up to print in black by default instead of color?
- How do I select borderless paper on my Mac?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- How do I change the font size of text when I print from software in Windows?
- Does Epson make drivers for Linux?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- The green power light is on, but nothing prints. What should I do?
- How should I transport my product?
- What settings are restored by the factory reset?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains a list of Third Party USB CD/DVD Burners that Epson has found will read JPG graphics files and function as a backup device.
This document describes how to load CDs and DVDs into your printer.
This document contains basic usage, maintenance, and troubleshooting information.
This document gives an overview of the product as well as technical specifications, available options, warranty information and Epson contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document provides quick reference for common uses of your product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document provides complementary or late-breaking information to supplement your product documentation.
This document provides information about Epson's exclusive technologies such as: Print quality, performance, and flexibility features.
See this document before connecting your printer to your computer.
After installing the software for your Epson printer on your Windows computer, you may need to select your printer as the Windows default. This document describes how.
This document explains what Print Image Matching is, how it works, how to import and print images, and how to uninstall it.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(905) 709-2567
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Monday – Friday 7 am – 4 pm (PT)