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- Top FAQs
- AirPlay
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11, 12, 13, or 14. What should I do?
- Who do I contact for technical support on the Epson mounts?
- How do I replace a remote control?
- The product's buttons don't work. What should I do?
- How do I project an image from my Chromebook?
- Where can I find instructions on using the Epson iProjection software in Windows or on a Mac?
- How do I register my product?
- What security measures does Epson recommend for its network products?
- How do I change the product's network name?
- How do I project an image from my Chromebook?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- How do I connect speakers to the product?
- Nothing projects on the screen. What should I do?
- How do I set up my projector?
- How do I connect my image source to the projector?
- Is there a recommended sequence for turning on the projector and connected equipment?
- How do I configure my product for rear and/or ceiling placement?
- Can I project images from multiple devices at the same time?
- I selected AirPlay on my Apple device, but the projector is not displaying the image. What should I do?
- I do not see an AirPlay option on my projector's Home screen. What should I do?
- How do I use AirPlay on my projector?
- I see the message Not Supported. What should I do?
- I see the message No Signal. What should I do?
- The product's light(s) indicate an error. What should I do?
- The product's status light doesn't flash or turn on. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- The displayed image is not rectangular. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- What do the different Color Modes do?
- Can I select an image source to automatically display when the product turns on?
- The image appears stretched when I project from my computer. What should I do?
- How can I improve the image quality?
- I see a color cast over the projected image. What should I do?
- Who do I contact for technical support on the Epson mounts?
- How do I register my product?
- What security measures does Epson recommend for its network products?
- I forgot the projector's password. What should I do?
- The product won't go into sleep mode. What should I do?
- Can I extend the life of the lamp by adjusting the lamp's consumption level?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document declares that this product has met all relevant requirements of the product safety directives and your Epson America, Inc. Limited Warranty.
This document describes Epson's limited warranty for this product
This document contains a list of the Open Source Software License information for this product.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document provides technical specifications for this product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
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If you are unable to find an answer on our web site, you can email your question to Epson Support.
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