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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Other
Select the questions to view the answers
- Can I connect my product to a Windows computer, Mac, DVD player, or VCR?
- Can I connect my product to external speakers?
- What do my product's lights indicate?
- Is there a recommended sequence of turning on my product and peripherals?
- Where can I find the RS-232 codes for programming my product?
- My image does not appear on the screen. What should I do?
- Can my product do rear projection?
- Part of my image is blurred or out of focus. What should I do?
- How often does the air filter need to be cleaned or replaced?
- Only part of the picture is displayed or the image looks distorted. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- My image does not appear on the screen. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- There are vertical lines in my projected image. What should I do?
- How can I invert the image for when my product is mounted to the ceiling?
- The colors in the image are wrong. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- I see static or noise in the image. What should I do?
- The image is not rectangular. What should I do?
- How can I adjust the image quality?
- How can I mirror the image for rear projection?
- Why does the image brightness appear to change after I do an All Reset'?
- The image from the projector is too big for a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- What is my product's native resolution?
- What do my product's lights indicate?
- Is there a recommended sequence of turning on my product and peripherals?
- How bright is my product's lamp?
- How long does the projection lamp last in normal operation?
- What are the different Color Modes on the Video menu used for?
- Can my product store my settings once the colors are set properly for my home theater environment?
- Does Epson have a program where I can donate my working electronic equipment?
User Manual and Warranty
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Current projector models that support EMP Link21L v1.20 (PSB.2012.01.002)
PDF
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
ESC/VP Level 21 Command Codes for Home Projectors
HTML
This Zip file contains the Microsoft Excel formatted ESC/VP21 Communication Manual with command codes, which are used to remotely control Epson projectors.
Product Brochure
PDF
This document gives an overview of the product as well as technical specifications, available options, warranty information and Epson contact information.
Product Support Bulletin(s)
PDF
This document contains information such as tips for using the product or common questions and answers.
User Replaceable Parts List
PDF
This document lists part numbers and descriptions for user replaceable parts.
Warranty Statement - Extra Care
PDF
This document describes Epson's limited warranty and Extra Care Road Service for this product.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(905) 709-3839
Hours :
Monday – Friday 7 am – 4 pm (PT)
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