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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Other
- Where can I find the RS-232 codes for programming my product?
- Where can I get a replacement lamp for my product?
- Can my product do rear projection?
- Is there a recommended sequence of turning on my product and peripherals?
- I am unable to connect my Mac to my product. What should I do?
- No picture appears on the screen. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- When should I replace the projection lamp?
- The image is not rectangular. What should I do?
- Which type of video equipment can I connect to my product?
- I am unable to connect my Mac to my product. What should I do?
- Which type of video equipment can I connect to my product?
- Can my product do rear projection?
- Can I connect my product to external speakers?
- No picture appears on the screen. What should I do?
- How do I connect my product?
- I connected my Sony PS3 to my product's HDMI port and I can't see the video displayed. I only hear the audio. What should I do?
- Can I project my iPhone screen using my product?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- I see static or noise in the image. What should I do?
- The image is not rectangular. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- The colors in the projected image don't look right. What should I do?
- How can I improve the image quality?
- How can I mirror or invert the projected image?
- Why can't I select the Wide Aspect mode?
- The image from the projector is too big for a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I clean the air filter?
- Where can I get a replacement lamp for my product?
- When should I replace the projection lamp?
- How do I reset the lamp timer to zero?
- How do I replace the lamp?
- How and when should I clean the lens?
- How often does the air filter need to be cleaned or replaced?
- Can I access the lamp and air filter with the ceiling mount installed?
- What is the storage life for an lamp?
- What do the lights on top of my product indicate?
- What are the different Color Modes on the Video menu used for?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- Why can't I save some of the memory settings that are mentioned in the User's Guide?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document lists part numbers and descriptions for user replaceable parts.
This document describes Epson's limited warranty and Extra Care Road Service for this product.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(905) 709-3839
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Monday – Friday 7 am – 4 pm (PT)