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- Can I use the product over a remote IP or the Internet to transfer files?
- A black box appears where a video should appear when I project from my computer. What should I do?
- Where do I find my product's serial number?
- How do I project an image from my iOS or Android device?
- The product indicates an error. What should I do?
- Which 3D glasses can I use with my Epson RF 3D projector?
- How do I replace the lamp?
- Can my product do rear projection?
- How do I reset the lamp timer to zero?
- The product's buttons don't work. What should I do?
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Select the questions to view the answers
Select the questions to view the answers
- Can I connect my product to a network?
- How do I adjust my product settings for rear and/or ceiling placement?
- Nothing projects on the screen. What should I do?
- I can't connect to my product using EasyMP Network Projection. What should I do?
- How do I connect my image source to my product?
- Can I remove the wireless module and attach other USB devices to this USB port?
- What type of equipment can I connect to my product?
- Can my product do rear projection?
- I am unable to connect my Mac to my product. What should I do?
- I am having trouble projecting through a USB connection. What should I do?
- How do I connect a USB device or camera to my product?
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- Can I display on the screen and a computer monitor simultaneously?
- Part of my image is blurred or out of focus. What should I do?
- How can I improve the image quality?
- I see static or noise in the image. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
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How soon should I see an image after I press the
power button?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image is not rectangular. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- The image on my screen appears red, pink, or magenta. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- How do I select the image source?
- 3D content does not display or does not display correctly. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How can I adjust the colors?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
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- How do I clean my product case?
- When and how should I clean the lens?
- When and how should I clean or replace the air filter?
- How do I get a replacement lamp for my product?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I replace the lamp?
- When should I replace the projection lamp?
- How do I charge the Epson RF 3D Active Shutter Glasses?
- How do I reset the lamp timer to zero?
- How do I clean the 3D glasses?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- How should I transport my product?
- What is my product's native resolution?
- What are the different Color Modes used for?
- Does my product offer network monitoring and control capabilities?
- Can I connect my product to external speakers?
- Can I change my product's network name?
- What accessories are available for my product?
- Is there a recommended sequence of turning on my product and peripherals?
- The product won't go into sleep mode. What should I do?
- Where do I find my product's serial number?