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- Top FAQs
- 3D Projection
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- How do I connect my projector wirelessly to my Windows or Mac computer?
- The product's light(s) indicate an error. What should I do?
- How do I charge the Epson RF 3D active shutter glasses?
- The 3D image does not display correctly. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- How do I change the image source?
- How do I set up my projector for a wireless connection?
- Which accessories are available for the product?
- When and how should I clean or replace the air filter?
- How do I connect my image source to the product?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- How do I change the image source?
- How do I connect my image source to the product?
- How do I set up my projector for a wireless connection?
- Nothing projects on the screen. What should I do?
- Can I connect speakers to the product?
- How do I establish a connection between the 3D glasses and the projector?
- Can I project images from a computer over a USB connection?
- Is there a recommended sequence for turning on the projector and other equipment?
- How do I connect my product over a network with the EasyMP Multi PC Projection software?
- How do I display the same image on a projection screen and a computer monitor or laptop at the same time?
- How do I set my product settings for rear and/or ceiling placement?
- How do I connect my projector to a Mac?
- Can I attach other USB devices to the port for the wireless LAN module?
Select the questions to view the answers
Select the questions to view the answers
- The image is too dark or light, or the colors are incorrect. What should I do?
- The 3D image does not display correctly. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The image is not rectangular. What should I do?
- What do the different Color Modes do?
- The image from my computer appears stretched when it's projected. What should I do?
- How can I improve the image quality?
- My displayed image appears jittery or shaky when I connect a DVD player to the projector's Video (composite) port. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
Select the questions to view the answers
- How do I charge the Epson RF 3D active shutter glasses?
- How should I clean the 3D glasses?
- How should I clean the projector case?
- How do I reset the lamp timer?
- How do I replace the lamp?
- How should I clean the lens?
- When and how should I clean or replace the air filter?
- Can I access the lamp and air filter while the ceiling mount is installed?
Select the questions to view the answers
Select the questions to view the answers
- Can I monitor or control my product from Windows Explorer?
- Can I access my product from different operating systems on the same network?
- I want to install the EasyMP Multi PC Projection utility but I can't find it. What should I do?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x or 13.x. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Quick Setup
PDF
This document contains quick setup instructions for this product.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
ESC/VP Level 21 Command Codes for Home Projectors
HTML
This Zip file contains the Microsoft Excel formatted ESC/VP21 Communication Manual with command codes, which are used to remotely control Epson projectors.
Epson iProjection Business & Education Flyer
PDF
Epson iProjection Compatibility Fact Sheet
PDF
Notices and Warranty
PDF
This document contains compliance statements, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
Operation Guide - EasyMP Multi PC Projection v2.00
PDF
This document contains an overview of using the EasyMP Multi PC Projection utility.
Operation Guide - EasyMP Multi PC Projection v2.10
PDF
This document contains an overview of using the EasyMP Multi PC Projection utility.
Operation Guide - Epson iProjection v3.xx (Windows/Mac)
PDF
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(905) 709-3839
Hours :
Monday – Friday 7 am – 4 pm (PT)
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