- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
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- There is no sound. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- How do I replace the lamp?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- Can I connect my product to external speakers?
- I see static or noise in the image. What should I do?
- When should I replace the projection lamp?
- How can I improve the image quality?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- How do I set a password on my product?
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- Nothing projects on the screen. What should I do?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- How do I present images from an external drive or flash memory drive?
- Can I project images from a computer over a USB connection?
- How do I connect a USB device or camera to my product?
- I am unable to connect my Mac to my product. What should I do?
- How do I connect my Tablet to my product?
- How do I connect my iOS device to my product?
- Can I connect my product to a network?
Select the questions to view the answers
Select the questions to view the answers
- I see dark vertical bands when projecting from a computer. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- I see static or noise in the image. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
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How soon should I see an image after I press the
Power button?
- How can I improve the image quality?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- The product does not turn on when I press the power button. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- How should I transport my product?
- Is there a recommended sequence of turning on my product and peripherals?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- What is my product's native resolution?
- What accessories are available for my product?
- Can I connect my product to external speakers?
- Is it okay to move my product right after I shut it down?