- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
Select the questions to view the answers
- Which cable do I need to connect my computer or video equipment to my product?
- Can I project images from a computer over a USB connection?
- I am having trouble projecting through a USB connection. What should I do?
- How do I install the USB Display software on my computer?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- Can I display on the screen and a computer monitor simultaneously?
- The message Not Supported is displayed. What should I do?
- I see the message No Signal. What should I do?
- How do I replace the lamp?
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- Nothing projects on the screen. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- Can I connect my product to a network?
- What type of equipment can I connect to my product?
- How do I present images from a digital camera or a USB storage device?
- Which cable do I need to connect my computer or video equipment to my product?
- Can I project images from a computer over a USB connection?
- I am having trouble projecting through a USB connection. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- I connected my Windows computer to my product with a USB cable but did not get the option to install the USB Display driver. What should I do?
- How do I connect my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My projected image appears jittery or shaky when viewing video or moving images. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
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How soon should I see an image after I press the
Power button?
- How can I improve the image quality?
- How can I adjust the colors?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- What image size can be projected?
- The image from my computer appears stretched when it's projected. What should I do?
- When I browse through the image files on my USB drive, some of the .jpg files have an icon rather than the thumbnail preview. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
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- How do I replace the lamp?
- How and when should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I clean my product case?
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- The product's buttons don't work. What should I do?
- The remote control doesn't work. What should I do?
- Can I use the remote control as a wireless mouse or to navigate through slideshow-style presentations from a computer?
- I am unable to use the remote control to navigate through presentation slideshows or as a wireless mouse. What should I do?
- How do I obtain a replacement remote control?
Select the questions to view the answers
Select the questions to view the answers
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product's power will not turn on. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- The product won't go into sleep mode. What should I do?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Does my product include any security features?
- Can I project an image from one computer to multiple products using the Multi-Screen Display and Windows 7?
- Is it okay to move my product right after I shut it down?