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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- Can I connect a computer to the Type B (square) USB port on my product?
- Can I remove the wireless module and attach other USB devices to this USB port?
- I see static or noise in the image. What should I do?
- My remote control does not work. What should I do?
- Can I connect my product to external speakers?
- How do I replace the projection lamp?
- Can I display on the screen and a computer monitor simultaneously?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- Does my product support a VCR or DVD player?
- How do I connect my digital camera or other device to my product?
- Why can't I connect wirelessly to my product using EMP NS Connection on OS X 10.5.x?
- My product is connected to the network with an RJ45 connector, and when I try to send presentations to my product over the network, the Epson NS Connect software doesn't find my product. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- Can I play and project images from a DVD movie with USB Display?
- When I have different Epson projectors connected in my wireless network, I can wirelessly send audio with video to my PowerLite 915W, but not to my PowerLite 826W or PowerLite 826W+. What should I do?
- Can the product do rear projection?
- Does my product support a VCR or DVD player?
- How do I connect video equipment to my product?
- How do I connect my digital camera or other device to my product?
- I can't connect to my product using NS Connection. What should I do?
- Can I project images from a computer over a USB connection?
- Can I remove the wireless module and attach other USB devices to this USB port?
- I'm having difficulty saving a static IP address on my product's Network Configuration screen. What is wrong?
- How do I connect my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- Can I project my iPhone screen using my product?
- I see the message Cannot connect because there is no unused IP address. What should I do?
- When I try to install the USB Display driver, I see the message Inadequate Permissions. What should I do?
- I see the message No Signal. What should I do?
- The Power light will not turn on. What should I do?
- The message Not Supported is displayed. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- The image on my screen appears red, pink, or magenta. What should I do?
- When I browse through the image files on my USB drive, some of the .jpg files have an icon rather than the thumbnail preview. What should I do?
- My image does not appear on the screen. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How can I adjust the colors of my image?
- Can I display on the screen and a computer monitor simultaneously?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- There are vertical lines in my projected image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- The product and notebook don't display the same image. What should I do?
- I can't play movies from my computer on my product. What should I do?
- How do I project MPEG2 video clips?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- I see a black screen when projecting from some applications through USB Display, NS Connection, or the Quick Connection key. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How should I clean the air filter?
- How should I replace the air filter?
- How do I reset the lamp timer to zero?
- How do I replace the projection lamp?
- How do I get a replacement lamp for my product?
- When should I replace the projection lamp?
- How and when should I clean the lens?
- How do I clean my product case?
- What is the storage life for an lamp?
- When I connect my product to the network, I cannot load a web control page. What should I do?
- Is the USB Display feature supported on a Mac?
- I connected my Windows computer to my product with a USB cable but did not get the option to install the USB Display driver. What should I do?
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- How do I set a password on my product?
- In EMP SlideMaker 2, PowerPoint files don't appear in the file window. What should I do?
- In EMP SlideMaker 2, my PowerPoint files don't display thumbnails and I can't paste them into scenarios. What should I do?
- When I present with the Epson Network Projection software, my presentation gets interrupted by another user connecting to the product. How can I block the other users from disconnecting my session?
- After upgrading EMP Monitor on my computer, no projectors appear on the screen when I launch EMP Monitor. What should I do?
- I can't turn on my product with EMP Monitor. What should I do?
- How do I install the USB Display on my product?
- Can the Epson EMP-Monitor utility control non-Epson projectors on the network?
- I disabled the front and rear remote receiver sensors on my product, and disabled my product's buttons with product's locking feature. How do I enable the remote receiver sensors again?
- When I use Quick Connection Mode in the EasyMP NS Connection software to connect to my product, it cannot find my product. What should I do?
- What video resolutions are supported by USB Display?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- What do the lights on my product indicate?
- I forgot my product's password. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The buttons on my product don't work. What should I do?
- Why can't I project an image?
- Can I connect my product to external speakers?
- How do I present image or movie files from a USB drive or CompactFlash card?
- How do I use the wireless projection feature?
- Which wireless security modes does my product support?
- Is there a PC card slot in my product?
- What is the purpose of the screw that came in a separate plastic bag with my product?
- Can I connect a computer to the Type B (square) USB port on my product?
- What is the RS232 command to retrieve my product's temperature status?
- Is it possible to reset my product?
- Can I project an image from one computer to multiple products using the Multi-Screen Display and Windows 7?
- Is it okay to move my product right after I shut it down?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document contains the FCC Compliance Statement for the Wireless LAN Module, model WN6501CEP.
This document contains instructions, and information on using the optional Advanced Projector Ceiling Mount with Precision Gear (ELPMBPRG)
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains an overview of the EMP Monitor v4.22 software with in-depth usage instructions.
This document contains an overview of the EMP Monitor software with in-depth usage instructions.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains information such as tips for using the product or common questions and answers.
This document contains quick setup instructions for this product.
This document provides complementary or late-breaking information to supplement your product documentation.
This document contains information supplemental to the products User's Guide.
This document lists part numbers and descriptions for user replaceable parts.
This document describes Epson's limited warranty for this product.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
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If you are unable to find an answer on our web site, you can email your question to Epson Support.
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