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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- My networked product is displaying an Event ID error code. What should I do?
- How do I set up a wireless connection?
- The product indicates an error. What should I do?
- How do I replace the lamp?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- The power light will not turn on. What should I do?
- How do I reset the lamp timer to zero?
- What are the different Color Modes on the Video menu used for?
- Can I connect my product to a network?
- The remote control doesn't work. What should I do?
- Nothing projects on the screen. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can I connect my product to a network?
- Can I project images from a computer over a USB connection?
- How do I connect my digital camera or other device to my product?
- I can't connect to my product using EasyMP Network Projection. What should I do?
- How do I set up a wireless connection?
- How do I connect my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- I am using Cisco VPN AnyConnect for Mac and cannot connect to my product using the EPSON EasyMP Network Projection Software v2.77, what is wrong?
- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
- The power light will not turn on. What should I do?
- The product indicates an error. What should I do?
- The message Do you want to keep blocking this program? appears when I try to connect using the EasyMP Network Projection software in Windows XP Service Pack 2. What should I do?
- When I try to access the Network Configuration menu, my product displays the message, Protected by Password. Enter Password to use projector. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
- The EasyMP screen displays the following message: Obtaining an IP address, then displays a 169.254.xxx.xxx IP address when configuring my product wirelessly. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How soon should I see an image after I press the Power button?
- How can I improve the image quality?
- How can I adjust the colors?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- When I browse through the image files on my USB drive, some of the .jpg files have an icon rather than the thumbnail preview. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- Images saved on the flash drive are not playing in correct order on the slide show. What is wrong?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I clean my product case?
- The remote control doesn't work. What should I do?
- The product's buttons don't work. What should I do?
- Can I use the remote control to click through slideshow-style presentations?
- Can I use the USB Type B port for both the USB display feature and remote mouse operation at the same time?
- Can I use the USB Display feature and the remote control as a wireless mouse at the same time?
- The remote control doesn't work as a wireless mouse. What should I do?
- How do I obtain a replacement remote control?
- How do I set a password on my product?
- Can I access my product from different operating systems on the same network?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- After upgrading EasyMP Monitor on my computer, no projectors appear on the screen when I launch EasyMP Monitor. What should I do?
- What is the EasyMP Monitor software?
- I am not receiving mail when a product problem occurs. What should I do?
- When I present with the Epson Network Projection software, my presentation gets interrupted by another user connecting to the product. How can I block the other users from disconnecting my session?
- There is no sound. What should I do?
- How do I play sound through my product?
- How do I output audio from my product when it is in standby mode?
- I do not get audio when multiple projectors are connected through the EasyMP Network Projection software. I do get audio when only one projector is connected. What is wrong?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes on the Video menu used for?
- What is my product's native resolution?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Does my product offer network monitoring and control capabilities?
- Can I change my product's network name?
- Which wireless security modes does my product support?
- How do I use the wireless projection feature?
- How does the Direct Power On function work?
- My older Mac doesn't support audio through an HDMI connection. How do I connect audio via HDMI?
- Is my product compatible with the ELPDC06 Document Camera?
- My networked product is displaying an Event ID error code. What should I do?
- When my product is connected to the network with an Ethernet cable, my product locks up and all the error lights start flashing. What should I do?
- What is the RS232 command to retrieve my product's temperature status?
- How do I control my product remotely over a network?
- Can I project an image from one computer to multiple products using the Multi-Screen Display and Windows 7?
- Is it okay to move my product right after I shut it down?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document contains an overview and basic and in-depth usage instructions for EasyMP Network Projection.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains information about using EasyMP Network Projection
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document describes Epson's limited warranty for this product.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
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If you are unable to find an answer on our web site, you can email your question to Epson Support.
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