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Support
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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I project an image from my Chromebook?
- Can I place the projector on a table instead of mounting it on the ceiling?
- How do I install the USB Display software on my computer?
- Can the Epson Projector Content Manager software search for projectors on my network for synchronized playback?
- Nothing projects on the screen. What should I do?
- How do I change the product's network name?
- I see the message Not Supported. What should I do?
- The product's light(s) indicate an error. What should I do?
- How do I enter an IP address with the numeric key pad on the remote control?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I project an image from my Chromebook?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Can I attach other USB devices to the port for the wireless LAN module?
- How do I connect speakers to the product?
- Nothing projects on the screen. What should I do?
- How do I connect a USB device or camera to the projector?
- How do I set a password on my product?
- How do I project multiple images simultaneously?
- How do I connect my image source to the product?
- How do I set up my projector?
- How do I connect a streaming media player?
- How do I connect directly to a smartphone or tablet?
- Can I place the projector on a table instead of mounting it on the ceiling?
- How do I mount my projector on the wall?
- How do I project a playlist?
- How do I configure my product for rear and/or ceiling placement?
- Can I project images from multiple devices at the same time?
- How do I project images from a USB storage device?
- How do I set up a wired connection with the product?
- How do I set up a streaming device with the product?
- Is there a recommended sequence for turning on the projector and connected equipment?
- I see the message The selected image is not supported when I try to create a shape effect filter. What should I do?
- I see the message Not Supported. What should I do?
- I see the message No Signal. What should I do?
- The product's light(s) indicate an error. What should I do?
- The product's status lights don't flash or turn on. What should I do?
- I can’t register my projector in the Epson Projector Management software; the message “Failed to update the projector information" appears. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- The product skips some images when I project a playlist I created in the Epson Projector Content Manager software. What should I do?
- The displayed image is not rectangular. What should I do?
- What do the different Color Modes do?
- How do I adjust the color for multiple projectors that project from the same source?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- The projectors aren't in sync when I play a synchronized playlist I created in the Epson Projector Content Manager software. What should I do?
- How can I improve the image quality?
- Can I select an image source to automatically display when the product turns on?
- Which operating systems support the Epson Projector Content Manager software?
- How do I install the USB Display software on my computer?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
- Which movie files can I convert to a supported file type in the Epson Projector Content Manager software?
- Can the Epson Projector Content Manager software search for projectors on my network for synchronized playback?
- What is a project in the Epson Projector Content Manager software?
- Which software should I use to manage playlists?
- Which files can I add to a playlist in the Epson Projector Content Manager software?
- Who do I contact for technical support on the Epson mounts?
- What security measures does Epson recommend for its network products?
- Which user-replaceable parts or accessories are available for my product?
- How should I transport the product?
- I forgot the projector's password. What should I do?
- Will the projector automatically turn on when a playlist is scheduled to start playing?
- The product won't go into sleep mode. What should I do?
This guide describes how to mount the ultra-short-throw projector to a wall using the Epson ELPMB62 wall mount.
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
Contains the templates to use when mounting a projector with the ELPMB62 and ELPMB75 mounts. Be sure to use the mount that is compatible with your projector.
Note: For accurate placement, make sure you print these sheets at full size. Do not reduce or enlarge.
This document contains the Open Source Software License information for this product.
This document contains an overview, and usage instructions for the Epson Projector Content Manager software.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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