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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Setup
- Software
- Sound
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- I see the message Not Supported. What should I do?
- The product's light(s) indicate an error. What should I do?
- How do I connect my image source to the product?
- Which user-replaceable parts or accessories are available for my product?
- How do I connect directly to a smartphone or tablet?
- Nothing projects on the screen. What should I do?
- What security measures does Epson recommend for its network products?
- How do I connect a USB device or camera to the projector?
- How do I connect speakers to the product?
- When and how should I clean or replace the air filter?
Select the questions to view the answers
- Can I use the Connect to a Network Projector function in Windows 7 to connect to my network projector?
- How do I project an image from my Chromebook?
- Can I turn on my product over a network?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- How do I mount my projector on the wall?
- Nothing projects on the screen. What should I do?
- How do I connect directly to a smartphone or tablet?
- How do I project two or four images simultaneously?
- How do I connect a USB device or camera to the projector?
- How do I connect speakers to the product?
- How do I set a password on my product?
- How do I connect my image source to the product?
- How do I change the image source?
Select the questions to view the answers
Select the questions to view the answers
- A black box appears where a video should appear when I project from my computer. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- What do the different Color Modes do?
- The displayed image is not rectangular. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- How do I install the USB Display software on my computer?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector displays a black desktop on my LAN source screen instead of mirroring when I use Epson iProjection from macOS 10.15.x, 11.x, 12.x or 13.x. What should I do?
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Select the questions to view the answers
Quick Setup
PDF
This document contains quick setup instructions for this product.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Epson iProjection Business & Education Flyer
PDF
Epson iProjection Compatibility Fact Sheet
PDF
Notices and Warranty
PDF
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
Open Source Software License
PDF
This document contains the Open Source Software License information for this product.
Operation Guide - Epson Projector Management v5.40
PDF
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
Operation Guide - Epson iProjection v3.xx (Windows/Mac)
PDF
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(905) 709-3839
Hours :
Monday – Friday 7 am – 4 pm (PT)
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