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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- Nothing projects on the screen. What should I do?
- How do I adjust the color for multiple projectors that project from the same source?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- How do I connect directly to a smartphone or tablet?
- How do I project two or four images simultaneously?
- Can I remove the wireless LAN module and attach other USB devices to the same port?
- A black box appears where a video should appear when I project from my computer. What should I do?
- Can the Epson Projector Content Manager software search for projectors on my network for synchronized playback?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11, 12, 13, or 14. What should I do?
- There is no sound. What should I do?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- How do I mount my projector on the wall?
- Nothing projects on the screen. What should I do?
- How do I set a password on my product?
- How do I connect speakers to the product?
- How do I connect a USB device or camera to the projector?
- How do I connect directly to a smartphone or tablet?
- No image or the incorrect image displays when I project through a USB connection. What should I do?
- How do I project two or four images simultaneously?
- How do I configure my product for rear and/or ceiling placement?
- How do I project a playlist?
- Can I remove the wireless LAN module and attach other USB devices to the same port?
- A black box appears where a video should appear when I project from my computer. What should I do?
- The product skips some images when I project a playlist from the Epson Projector Content Manager software. What should I do?
- The displayed image is not rectangular. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- How do I adjust the color for multiple projectors that project from the same source?
- What do the different Color Modes do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Can I select an image source to automatically display when the product turns on?
- How do I change the appearance of the Spotlight?
- The projectors aren't in sync when I play a synchronized playlist I created in the Epson Projector Content Manager software. What should I do?
- I see a color cast over the projected image. What should I do?
- How do I install the USB Display software on my computer?
- Which operating systems support the Epson Projector Content Manager software?
- Where can I find instructions on using the Epson iProjection software in Windows or on a Mac?
- Can the Epson Projector Content Manager software search for projectors on my network for synchronized playback?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11, 12, 13, or 14. What should I do?
- Which movie files can I convert to a supported file type in the Epson Projector Content Manager software?
- Which software should I use to manage playlists?
- Can I use the Epson iProjection app or a web browser to export a project to the projector?
- What is a project in the Epson Projector Content Manager software?
- Which file types can I add to a playlist in the Epson Projector Content Manager software?
- Who do I contact for technical support on the Epson mounts?
- What security measures does Epson recommend for its network products?
- Which user-replaceable parts or accessories are available for my product?
- I forgot the projector's password. What should I do?
- How should I transport the product?
- Will the projector automatically turn on when a playlist is scheduled to start playing?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document contains an overview, and usage instructions for the Epson Projector Content Manager software.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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