- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
Select the questions to view the answers
- How do I replace the lamp?
- Part of my image is blurry or out of focus. What should I do?
- How do I get a replacement lamp for my product?
- When and how should I clean or replace the air filter?
- Can I connect my product to external speakers?
- How do I reset the lamp timer to zero?
- What type of equipment can I connect to my product?
- There is no sound. What should I do?
- How do I select the image source?
- The image is not rectangular. What should I do?
Select the questions to view the answers
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- How do I display the same image on a projection screen and a computer monitor or laptop at the same time?
- How do I project images from a USB device or external drive?
- How do I set my product settings for rear and/or ceiling placement?
- No image or the incorrect image displays when I project through a USB connection. What should I do?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to my product?
- How do I connect a USB device or camera to my product?
- How do I set a password on my product?
- How do I connect my projector to a Mac?
Select the questions to view the answers
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- How can I adjust the colors?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
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How soon should I see an image after I press the
power button?
- The image on my screen has a red, pink, or magenta cast when I project from a computer with a VGA connection. What should I do?
- My displayed image appears jittery or shaky when I connect a DVD player to my product's Video port. What should I do?
- My projected images are getting darker or starting to deteriorate. What should I do?
- How can I improve the image quality?
- How do I select the image source?
- The image is not rectangular. What should I do?
- What do the different Color Modes do?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
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- Can I access the lamp and air filter with the ceiling mount installed?
- How do I get a replacement lamp for my product?
- How should I clean the lens?
- How do I replace the lamp?
- How do I clean my product case?
- How do I reset the lamp timer to zero?
- When and how should I clean or replace the air filter?
- When should I replace the projection lamp?
Select the questions to view the answers
- The product's buttons don't work. What should I do?
- The remote control doesn't work as a wireless mouse. What should I do?
- Can I use the remote control to click through slideshow-style presentations?
- The remote control doesn't work. What should I do?
- How do I obtain a replacement remote control?
- How do I enter an IP address with the numeric key pad on the remote control?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- Is there a recommended sequence of turning on my product and peripherals?
- The product won't go into sleep mode. What should I do?
- What is my product's native resolution?
- How should I transport my product?
- Which accessories are available for my product?
- Can I connect my product to external speakers?
- I forgot my product's password. What should I do?
