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Support
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- Top FAQs
- 3D Projection
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- 3D content does not display or does not display correctly. What should I do?
- How do I replace the lamp?
- The product indicates an error. What should I do?
- When and how should I clean or replace the air filter?
- There is no sound. What should I do?
- How do I setup a wireless connection?
- How can I improve the image quality?
- What is the recommended screen type for my product?
- How do I pair the 3D glasses with my product?
- Can my product do rear projection?
- Can I connect my product to a network?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to my product?
- How do I connect a USB device or camera to my product?
- How do I setup a wireless connection?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- I can't connect to my product using EasyMP Network Projection. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- Can I remove the wireless module and attach other USB devices to this USB port?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I present images from an external drive or flash memory drive?
- How do I connect my iOS or Android device to my product?
- Can I use a USB connection to project from my computer?
- 3D content does not display or does not display correctly. What should I do?
- The image is not rectangular. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- How do I select the image source?
- Part of my image is blurred or out of focus. What should I do?
- I see static or noise in the image. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- How soon should I see an image after I press the power button?
- The image from my computer appears stretched when it's projected. What should I do?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- How can I improve the image quality?
- How can I adjust the colors?
- Can I display on the screen and a computer monitor simultaneously?
- I see dark vertical bands when projecting from a computer. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I clean the 3D glasses?
- How do I charge the Epson RF 3D Active Shutter Glasses?
- When and how should I clean the lens?
- How do I reset the lamp timer to zero?
- How do I clean my product case?
- How do I replace the lamp?
- When should I replace the projection lamp?
- When and how should I clean or replace the air filter?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I get a replacement lamp for my product?
- Can I connect my product to external speakers?
- How should I transport my product?
- What accessories are available for my product?
- What are the different Color Modes used for?
- Can I change my product's network name?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- What is my product's native resolution?
- Can I use the Picture in Picture feature with two HDMI input sources connected to my product?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document contains an overview of using EasyMP Network Projection.
This document contains quick setup instructions for this product.
This document describes Epson's limited warranty for this product.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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