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Support
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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Sound
- Other
- Only part of the picture is displayed or the image looks distorted. What should I do?
- What accessories are available for my product?
- What do the lights on top of my product indicate?
- When should I replace the projection lamp?
- I see dark vertical bands when projecting from a computer. What should I do?
- How often does the air filter need to be cleaned or replaced?
- The colors in the projected image don't look right. What should I do?
- Can I access the lamp and air filter with the ceiling mount installed?
- How and when should I clean the lens?
- Why is the image clipped when I view 16:9 images with the HQV Video Processor?
- I am unable to connect my Mac to my product. What should I do?
- No picture appears on the screen. What should I do?
- Which type of video equipment can I connect to my product?
- Can my product do rear projection?
- Can I connect my product to external speakers?
- How do I connect my product?
- I connected my Sony PS3 to my product's HDMI port and I can't see the video displayed. I only hear the audio. What should I do?
- Can I project my iPhone screen using my product?
- The colors in the projected image don't look right. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- I see static or noise in the image. What should I do?
- The image is not rectangular. What should I do?
- Why can't I select the Wide Aspect mode?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- How can I invert the projected image?
- How can I improve the image quality?
- Which aspect ratio should I select on my product when using the HQV Video Processor?
- Which Color Mode setting should I select on my product when using the HQV Video Processor, for best image results?
- Why is the image clipped when I view 16:9 images with the HQV Video Processor?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I clean the air filter?
- How do I replace the lamp?
- How do I reset the lamp timer to zero?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How often does the air filter need to be cleaned or replaced?
- What is the storage life for an lamp?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- What are the different Color Modes on the Video menu used for?
- What is the foam pad around the lens for?
- What do the lights on top of my product indicate?
- What accessories are available for my product?
- What is my product's native resolution?
- I'm trying to turn my product on using the HQV Video Processor RS-232 link connection, but it won't turn on my product. What should I do?
- When I try to make a TCP/IP connection to the HQV Video Processor, it doesn't respond. What should I do?
- Which DVI-Video Level setting should I select on my product when configuring the HQV Video Processor?
- When configuring the HQV Video Processor, which setting on my product should I select for the output scaling?
- What is the RS232 command to retrieve my product's temperature status?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document will assist you with product unpacking, installation and setup.
This document lists part numbers and descriptions for user replaceable parts.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
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If you are unable to find an answer on our web site, you can email your question to Epson Support.
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