- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
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- When should I replace the projection lamp?
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The
Power light will not turn on. What should I do?
- Can I project images from a computer over a USB connection?
- Nothing projects on the screen. What should I do?
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How soon should I see an image after I press the Power button?
- How should I transport my product?
- I see static or noise in the image. What should I do?
- How do I connect to my product to my document camera?
- How do I reset the lamp timer to zero?
- Where can I find the serial number for my product?
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- Nothing projects on the screen. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- How do I connect my digital camera or other device to my product?
- I am unable to connect my Mac to my product. What should I do?
- Can I project images from a computer over a USB connection?
- How can I connect my Tablet to my product?
- How do I connect to my product to my document camera?
- I am having trouble projecting through a USB connection. What should I do?
- How do I connect my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
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- The message Not Supported is displayed. What should I do?
- I see the message No Signal. What should I do?
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The Power light will not turn on. What should I do?
- The product indicates an error. What should I do?
- When I connect my product to my Mac with a USB cable, I get the message No Signal. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
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- I see dark vertical bands when projecting from a computer. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- I see static or noise in the image. What should I do?
- The image is not rectangular. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
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How soon should I see an image after I press the Power button?
- How can I adjust the colors?
- How can I improve the image quality?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- The image from my computer appears stretched when it's projected. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- When I play a DVD movie on my Mac, the projected image is a box with a checkered pattern, but the computer monitor looks normal. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
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- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- How and when should I clean the lens?
- How do I get a replacement lamp for my product?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I clean my product case?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- How should I transport my product?
- Is there a recommended sequence of turning on my product and peripherals?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- What is my product's native resolution?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Where can I find the serial number for my product?
- What is the RS232 command to retrieve my product's temperature status?
- Is it okay to move my product right after I shut it down?